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Terms and Conditions of Sale

Terms and Conditions of Sale

These terms and conditions govern all contracts entered into by the company for the supply of sale of goods or services. Any order given to the company shall be deemed to constitute an Agreement to be bound by these terms and conditions. No variations of these terms and conditions shall be of any effect unless agreed by the company in writing.

Description of goods

The description/specification and any elevated drawings serve as a guide only and do not form part of any contract. The company reserves the right to alter specifications without prior notice. Some timber sizes are nominal and subject to normal variations.

Prices

All prices are subject to vat at the current rate. Once your deposit is received the price will stay fixed.

a.  The price and delivery charge for the Product shall be in accordance with the price list issued by the Company from time to time and shall be set out in the order confirmation. The price and delivery charge shall be exclusive of any value added tax or any other applicable tax that the Customer shall pay in addition.

b.  Subject to other provisions in these Terms and Conditions a deposit of 25% of the full purchase price is payable on ordering the Product from the Company. The balance of the price is payable before the keys to the Product are handed over to the Customer on the due date.

c.  The Customer shall make the full payment due without any deduction whether by way of set-off, counterclaim or otherwise and no payment shall be deemed to have been received until the Company has received cleared funds.

d.  The Company reserves the right to alter the price list at any time.

Payments

To secure your pod, a 25% deposit is required, followed by a 25% progress payment one week prior to your installation. The final balance then is payable on the last day of installation. All goods remain the property of the company until paid for in full. Any balance of payment is due strictly on the final day of installation; the finished building should be inspected and signed off prior to payment. Outstanding balances may be paid by bank transfer (copy of transaction required), debit or credit cards unless other arrangements are made. If paying by cheque it must be handed to the install team on day of completion.

 

Order Cancellation

 

The Purchaser shall, within seven days of payment of a deposit, be entitled, by written notice to the Company, to cancel the purchase in which event the Purchaser shall be entitled to a refund of monies paid less any administration or other costs. Cancellation within 14 days of installation will incur a penalty of 20% of the deposit paid. The company reserves the right to dismantle and remove any buildings not paid for in full. The customer must allow full access to the site for this purpose and will be notified in writing of this intent. Interest will be charged at a rate of 5% per month on overdue payments.

Delivery

The company will always try to honour the agreed delivery/install date, 99% of our buildings are delivered and installed on time. However we cannot guarantee the install date and cannot be held responsible for postponement or delay outside of our control (for example extreme weather conditions) and cannot be liable for compensation. Access to electricity is required on site. The company will not deliver buildings or machinery through domestic buildings or over fences without prior consultation (and only if agreed during site survey).

Bases & Installations

All sites/bases must be level with correct drainage in place, an area of no less than 300mm is required in addition to the external dimensions of the building to allow construction. Access to electricity is required on site.

Guarantee

O-Pod Buildings Ltd are covered by a comprehensive guarantee against design and manufacturing faults, material failure, corrosion and rot for a period of 10 years from the date of installation provided that the company installed the building. Hardwood doors and windows, floor coverings, electrical installations, electric appliances, heaters, accessories, telecoms, network and TV connections are covered by a one year guarantee.

Remedial Work

If remedial work is required, contact should be made through the main office, full details of any issues should be given. If required arrangements will be made for a maintenance team to rectify any issues free of any charge.

 

Refunds & Exchanges
All products sold by O-Pod Buildings Ltd. come with a full manufacturers warranty.  O-Pod Buildings shall return a deposit placed minus a 5% (of the deposit amount) administration fee  in the instance that Planning Permission (if applied for) has not been granted and our client must cancel their order. (It is usually wise to check with your local planning office prior to placing a deposit in the unlikely event that you may encounter planning problems ie: if you are in a conservation area or area of outstanding natural beauty)

 

Order Cancellation

 

The Purchaser shall, within seven days of payment of a deposit, be entitled, by written notice to the Company, to cancel the purchase in which event the Purchaser shall be entitled to a refund of monies paid less any administration or other costs.  Cancellation within 14 days of the installation date will incur a penalty of 50% of the deposit paid.  Should the customer cancel their order in less than 7 days prior to the installation, the deposit is not eligible for return unless special circumstances are granted (at O-Pod Buildings Ltd. discretion).  The company reserves the right to dismantle and remove any buildings not paid for in full. The customer must allow full access to the site for this purpose and will be notified in writing of this intent.  Interest will be charged at a rate of 5% per month on overdue payments.

Please feel free to contact us personally in regards to your individual situation should you wish to discuss refunds or exchanges in more detail.

 

Privacy Policy

This privacy policy sets out how O-Pod Buildings Ltd  uses and protects any information that you give us when you use this website.

O-Pod Buildings Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

O-Pod Buildings Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-06-2010.

What we collect

We may collect the following information:

  1. name and full address
  2. contact information including email address
  3. demographic information such as postcode, preferences and interests
  4. other information relevant to customer surveys and/or offers
  5. Your credit/debit card details for payment processing

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping.
  2. We may use the information to improve our products and services.
  3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

O Pod Buildings Ltd respects, and is committed to protecting, your privacy and will only process your personal information in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003 (as amended) and any other UK privacy legislation in force from time to time.
O Pod Buildings Ltd. does not sell, rent or loan any information that identifies you to any third party without your consent.   Any credit/debit card details provided to us to enable us to process your payment is destroyed upon processing your payment in line with the Data Protection Act 1998.
To prevent fraud and ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.